Professional Certification Titles

Levels of WQA Certification:

Core Level

   Certified Water Treatment Representative (CWR)

For professionals selling and configuring treatment options for aesthetic contaminants. Eligibility for this certification requires completion of two modules in the Water Specialist/Water Treatment Representative program, successful passing of the Certified Water Treatment Representative exam, and a minimum of 6 months' experience selling POU/POE water treatment equipment in the B2C market. 

   Certified Water Specialist (CWS)

For professionals selling and configuring treatment equipment and multistage treatment trains for residential problem water applications. Eligibility for this certification requires completion of the three modules in the Water Specialist training program, successful passing of the Certified Water Specialist exam, and a minimum of 6 months' experience applying POU/POE water treatment for problem water applications in the B2C market. Candidates with 2+ years of experience, please review the eligibility information for experienced personnel.

   Certified Installer (CI)

For professionals placing POE and POU water treatment in residences. Focuses on safe installation, code compliance, and general water treatment equipment knowledge. Eligibility for this certification requires completion of the Installer training course, successful passing of the Certified Installer Exam, and a minimum of 6 months' experience installing POU/POE water treatment equipment. Candidates with 2+ years of experience, please review the eligibility information for experienced personnel.

   Certified Service Technician (CST)

For field professionals servicing existing POU/POE residential treatment systems. Focuses on troubleshooting and correcting underlying problems. Eligibility for this certification requires completion of the Installer training course or a current Certified Installer certification,  the completion of the Troubleshooting module, successful passing of the Certified Service Technician exam, and a minimum of 6 months' experience repairing and servicing POU/POE water treatment equipment. 

   Certified Cooler Technician (CCT)

For professionals installing point-of-use coolers and reverse osmosis systems at business and residential locations, as well as troubleshooting and serving existing systems. Please contact WQA at education@wqa.org for more information on the training program for this title.

   Certified Treatment Designer (CTD)

Designed for those in business-to-business sales and support, technical sales, technical support, R&D engineers, public health professionals or others involved in troubleshooting and maintenance of POU/POE water treatment technologies and equipment. Please see Certification for B2B Personnel for more information.

Advanced Level

   Master Water Specialist (MWS)

Reflects broad experience in treatment design for health-related contaminants and problem water applications. Eligibility for the title requires a current CWS certification, five years' experience in problem water treatment in the B2C market, along with completion of the Advanced Design module and successful passing of the MWS exam.