WQA Business Operations Report Now Open for Participation with FY 2021 data
Dealers are invited to participate in the next round of the Business Operations Report with fiscal year 2021 data!
Click here to login to the WQA Business Operations Site and enter your data today!
Companies that participated in previous rounds are encouraged to continue to participate and access multi-year trending charts of their company’s data compared to the industry. Data entry for these companies should be quick and easy. Simply use the “Copy Prior Year Data” feature to copy data forward and update as appropriate.
Companies who are new to the report should follow the instructions below to get signed up:
- Dealers who plan to participate with a single location should visit the Business Operations Reporting Site and click on the option to sign-up and get started.
- Dealerships with multiple locations that wish to participate should contact email@example.com for sign-up assistance so that all locations can be accessed with a single login
*Please note that your Business Operations Report account is separate from your WQA membership account.
FY 2019 and FY 2020 Business Operations Report results are also available for all dealers who participated in previous rounds. Dealers who participated with FY 2019 or 2020 data should click here to log in to their Business Operations Report account to view results. Results are available in three formats and can be accessed via the “View my Results” section of the homepage, “Results: By Question” tab, and the “Results: All Reports” tab. For additional explanation on the results, refer to pages 11-14 of the user guide located on the site's support page.
To demonstrate how you can use the benchmarking data in this report to make your business better, WQA members Candice Wentling, MWS, of Certified Action and Amanda Crangle of Lamplight Digital Media looked at just a few data points from FY 2019 in this report during the 2021 Mid-Year Leadership Conference:
What is the WQA Business Operations Report, and how can it help me improve my business?
The Business Operations Report is a new online interactive business tool for WQA dealer members in the U.S. to analyze the success of their business and compare their performance to the industry in five key areas:
- Profile (size and location)
- Financial (expenses and profitability)
- Business Operations & Sales
- Employee Benefits & Training
A team of experts created the tool to work for companies of ANY size, with single or many locations.