City of Waukesha Ion Exchange Softener Salt Optimization Program General Training

The Water Quality Association has produced a video training session and quiz for the City of Waukesha Ion Exchange Water Softener Salt Optimization Program. This training is required as part of the voluntary agreement between the city of Waukesha and local softener dealers and distributors to reduce the concentration of chlorides in city waste water.

Residents of Waukesha using ion exchange water softeners will be directed to contact companies and personnel from a city-approved list for the specific brand they have in their home. To be on the list of approved optimizers, personnel must complete this general ion exchange softener optimization training session, pass the brief quiz, and complete additional training from softener manufacturers. Please note that some manufacturers’ training may only be available to distributors of those manufacturers’ equipment.

As part of the voluntary agreement, the city may offer the personnel performing the optimizations a small financial compensation.

Eligibility for the WQA IX Softener Optimization training requires a minimum of 6 months’ experience servicing water softeners* AND written agreement from at least 1 of the equipment manufacturers** providing product-specific training. Please see below to download the eligibility verification forms and to find a list of brand names and contacts for manufacturers providing training.

**General training must be followed by training from each ion-exchange water softener manufacturer whose products you wish to be able to optimize on. To attend the general training, you must have agreement for training from at least one softener manufacturer. Please see the list below for participating manufacturer contact information.

Individuals who attended one of the live WQA IX Softener Optimization training sessions on either June 26, 2018; July 12, 2018; or March 20, 2019 do not need to complete this training.

Manufacturers providing product-specific training

Use the Manufacturer Training Verification form to receive verification from manufacturers for their training. Training will be scheduled with the manufacturer independently of WQA. Verification of completion of both the WQA General Training and the Manufacturer-specific training is needed to be listed on the city of Waukesha’s list of approved optimizers for residential ion exchange water softeners.

WQA Members
Register Online

Non-Members
Register Online

Download Manufacturer Training Verification Form Here

Note: Some manufacturers’ training may only be available to distributors of those manufacturers’ equipment.

Brand	Manufacturer	Contact Information
Water Max	A. O. Smith	Brad Bremer, 810-278-8865, bbremer@haguewater.com
Econominder (5600) Series	Capital Water Softener	Joel Wick, 608-241-1511, j.wick@capwater.com
Windsor Series	Capital Water Softener	Joel Wick, 608-241-1511, j.wick@capwater.com
HE 1.25”, Progressive flow, Twin, 9”-14”, Municipal	Culligan International Company	Tim Sewell, 847-962-6884, tim.sewell@culligan.com
Platinum Plus, Medalist, Silver, Gold Series	Culligan International Company	Tim Sewell, 847-962-6884, tim.sewell@culligan.com
Total Home, Softminder, Premier, Estate2, N8, System 19 & 23, Northbrook 8	Culligan International Company	Tim Sewell, 847-962-6884, tim.sewell@culligan.com
Mark 2, 5, 10, 40, 49, 100, 59/512	Culligan International Company	Tim Sewell, 847-962-6884, tim.sewell@culligan.com
Mermaid products	Culligan International Company	Tim Sewell, 847-962-6884, tim.sewell@culligan.com
Ecodyne	EcoWater Systems, LLC	Bob Duitsman, 651-731-7071 duitsmanb@ecowater.com
EcoWater	EcoWater Systems, LLC	Bob Duitsman, 651-731-7071 duitsmanb@ecowater.com
GE	EcoWater Systems, LLC	Bob Duitsman, 651-731-7071 duitsmanb@ecowater.com
Morton	EcoWater Systems, LLC	Bob Duitsman, 651-731-7071 duitsmanb@ecowater.com
North Star	EcoWater Systems, LLC	Bob Duitsman, 651-731-7071 duitsmanb@ecowater.com
Sears	EcoWater Systems, LLC	Bob Duitsman, 651-731-7071 duitsmanb@ecowater.com
Whirlpool	EcoWater Systems, LLC	Bob Duitsman, 651-731-7071 duitsmanb@ecowater.com
Fleck 5600-F, FM, WM1; 2510-WM2	Hellenbrand, Inc.	Kyle Crews, 608-849-0940, kcrews@hellenbrand.com
Autotrol 255-Pro Series 1 & 2; Automate 1, 2	Hellenbrand, Inc.	Kyle Crews, 608-849-0940, kcrews@hellenbrand.com
Autotrol 268 – Pro Series 3 & 4; Automate 3, 4	Hellenbrand, Inc.	Kyle Crews, 608-849-0940, kcrews@hellenbrand.com
Clack WS1 – H100 Series, PM Series	Hellenbrand, Inc.	Kyle Crews, 608-849-0940, kcrews@hellenbrand.com
Clack WS1 CS - H100-Series, Pro100-Series	Hellenbrand, Inc.	Kyle Crews, 608-849-0940, kcrews@hellenbrand.com
Clack WS1 CC – PM1-Series	Hellenbrand, Inc.	Kyle Crews, 608-849-0940, kcrews@hellenbrand.com
Clack WS1 HR – PM5-Series	Hellenbrand, Inc.	Kyle Crews, 608-849-0940, kcrews@hellenbrand.com
Clack WS1 HP – PM6-Series	Hellenbrand, Inc.	Kyle Crews, 608-849-0940, kcrews@hellenbrand.com
ClackWS1 HC – E3-Series	Hellenbrand, Inc.	Kyle Crews, 608-849-0940, kcrews@hellenbrand.com
Kinetico Models	Kinetico Water Systems	Andy Golding, 440-564-9111 agolding@kinetico.com
Pentair/Fleck control valves 5600, 5600 SXT, ProFlo SXT, 2510, 5800, 5810, 5812, 7000, 9000, 9100, 255, 268	Pentair Water Purification	Garth Babcock, 262-518-4256, Garth.Babcock@Pentair.com
Water Right (Pentair 2500, 2750, 2510 Control Valve)	Water-Right, Inc.	John Degeneffe, 800-777-1426 John.Degeneffe@water-right.com
WaterCare – Elan, Hostess (Pentair 2500, 2750, 2510 Control Valve)	Water-Right, Inc.	John Degeneffe, 800-777-1426 John.Degeneffe@water-right.com
Aqua Gem (Pentair 5600 Control Valve)	Water-Right, Inc.	John Degeneffe, 800-777-1426 John.Degeneffe@water-right.com
FS Series (Pentair 5600 Control Valve)	Water-Right, Inc.	John Degeneffe, 800-777-1426 John.Degeneffe@water-right.com
Fleet Farm (Pentair 5600 Control Valve)	Water-Right, Inc.	John Degeneffe, 800-777-1426 John.Degeneffe@water-right.com
CS Series (Clack Control Valve)	Water-Right, Inc.	John Degeneffe, 800-777-1426 John.Degeneffe@water-right.com
CC Series (Clack Control Valve)	Water-Right, Inc.	John Degeneffe, 800-777-1426 John.Degeneffe@water-right.com
Impression (Clack Control Valve)	Water-Right, Inc.	John Degeneffe, 800-777-1426 John.Degeneffe@water-right.com
Impression Plus (Clack Control Valve)	Water-Right, Inc.	John Degeneffe, 800-777-1426 John.Degeneffe@water-right.com
Evolve (Clack Control Valve)	Water-Right, Inc.	John Degeneffe, 800-777-1426 John.Degeneffe@water-right.com
WaterCare (Clack control valve)	Water-Right, Inc.	John Degeneffe, 800-777-1426 John.Degeneffe@water-right.com

Download Manufacturer Training Verification Form Here

For Manufacturers: