News Releases

Water Quality Association supports Infrastructure Week
National study shows 36% of Americans concerned about their water

LISLE, Ill. – The Water Quality Association (WQA) is joining hundreds of other leading groups across the country, including local Chambers of Commerce, water utilities, legislators and policy organizations in support of Infrastructure Week. The effort is designed to elevate infrastructure as a critical issue that affects all Americans. 

“Water must be part of any conversation about rebuilding our nation’s infrastructure,” said WQA Executive Director Pauli Undesser. “We want to make sure quality water is available to everyone, especially in disadvantaged areas.” 

WQA released the results of a national consumer study earlier this year which found that more than a third of Americans (36%) were concerned about contaminants in their tap water, an 11-percentage point increase over a similar survey taken in 2015. In addition, 29% said they’re concerned about whether tap water is safe to drink, while 36 percent said their municipality is not doing enough to ensure that the water reaching their home is safe to drink. 

Conducted in January and February of 2017, the study by Applied Research-West, Inc. on behalf of WQA, offers a snapshot of Americans’ evolving attitudes and perceptions about their water. It is the sixth time in 13 years WQA has commissioned this professional opinion research team. 

WQA recommends homeowners have their water tested by a water treatment professional or certified lab. Water treatment professionals can be found using WQA's Find Water Treatment Providers tool. WQA recommends treatment products that have been certified. Consumers can visit WQA’s product certification listings to search WQA’s database of certified products and professionals. 

How the survey was conducted: The report presents the findings of a national online survey conducted by Applied Research-West, Inc. between February 1-February 15, 2017.  A total of 1,711 adults over the age of 18 and living in private households were interviewed.  ARW used a random sampling procedure and the survey results.

More about the survey can be found at

WQA is a not-for-profit trade association representing the residential, commercial, and industrial water treatment industry. Since 1959, the WQA Gold Seal certification program has been certifying products that contribute to the safe consumption of water. The WQA Gold Seal program is accredited by the American National Standards Institute (ANSI) and the Standards Council of Canada (SCC).


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