News Releases

Contact: Wes Bleed
Water Quality Association  
Office Telephone: (630) 505-1675 

WQA Calls Attention to Door-to-Door Scams
"We don't use scare tactics to generate business"

LISLE, Ill. -
The Water Quality Association (WQA) is calling attention to individuals claiming to be from WQA distributing door hangers in the Fresno area, claiming that local water is contaminated and implying that mandatory water tests are required. 

"The Water Quality Association does not solicit door-to-door, period,” said WQA Executive Director Pauli Undesser. “WQA represents the water quality industry and does not sell products or solicit to test water for the public.

WQA has a strict code of ethics for companies that join the Association and for manufacturers of water treatment products. “We do not condone misrepresentation as WQA or the use of scare tactics to generate business,” Undesser said.

Water treatment professionals who have committed to WQA’s Code of Ethics can be found using WQA’s Find Water Treatment Providers tool.

WQA recommends homeowners have their water tested by a state certified lab. WQA also recommends treatment products have been third-party certified. Consumers can visit WQA’s product certification listings to search WQA’s database of certified products to national standards.

For personal safety reasons, individuals should never allow service workers into their home unless they have verified the worker’s employment and that they are authorized to visit the residence. Verification should be done by phone – do not trust an employee ID.

WQA is a not-for-profit trade association representing the residential, commercial, and industrial water treatment industry. Since 1959, the WQA Gold Seal certification program has been certifying products that contribute to the safe consumption of water. The WQA Gold Seal program is accredited by the American National Standards Institute (ANSI) and the Standards Council of Canada (SCC).

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